JetBlue Sued Over Alleged Surveillance Pricing After Viral Social Media Exchange
JetBlue ($JBLU) was sued in a proposed class action accusing the airline of using customers’ personal data to help set ticket prices, after a viral social media response sparked concerns about “surveillance pricing.” JetBlue said it does not use personal data or artificial intelligence to set fares. The complaint was filed in federal court in Brooklyn and seeks unspecified damages.Plaintiff Andrew Phillips alleges JetBlue uses digital trackers an
